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Why outsource IT Infrastructure Management to Sify?

Gartner estimates that the hourly cost of network downtime costs is about $42,000: even brief downtime can result in lost revenues, unhappy customers and loss of productivity.

Sify makes it easier and more cost-effective to handle IT infrastructure management: a winning combination of offshore advantages, dedicated trained personnel and diversifying costs and risks.

Sify’s world class service operation centers deliver 24/7/365 availability and scalability to your business without your having to make high levels of investment. Sify’s extensive experience in running mission critical, high availability network and data services using state-of-the-art technologies mean that your IT is in safe hands.

You are guaranteed responsiveness under "response-time" and escalation SLAs. Your people have multiple access modes (via Web, telephone and e-mail) to monitor performance and avail of customer support. You benefit from real time and transparent reporting online, through our service portal.

Selectively outsourcing Infrastructure Management results in significant cost savings, as well as a reduction in risk.

Sify’s Specialized "Infrastructure Management Services" Includes

  • Data Center Operations Management Services
  • Network Operations Management Services
  • Security and Information Assurance Services
  • End User Services

Benefits of outsourcing

Improving IT infrastructure uptime and productivity

To maintain high levels of availability without expensive ongoing investments in performance management technology, more companies are beginning to outsource IT infrastructure management to specialists. In addition to cost savings, Sify’s experience managing thousands of networks and data centers ensures optimal results through the use of advanced technologies, focused skills and automated processes.

Focus on core competencies

Routine operations management of IT infrastructure frequently bogs down key personnel who spend more time fire-fighting than they do on supporting more strategic initiatives. This also impacts the IT organization’s ability to rapidly adopt new technologies. By outsourcing Infrastructure Management, resources can be redeployed to critical projects that enhance business productivity and profitability.

Simplified operations management

The difficulty and complexity of staffing a 24x7x365 IT operation is expensive and hard to achieve for many businesses. Many organizations either over-staff to handle contingencies, peaks and night shifts, or on the other hand stretch their IT staff thin, keeping them on call night and day. This increases the difficulty in staffing and also increases operational costs for a round-the-clock operation. When day-to-day management of IT infrastructure is outsourced, the challenges of managing IT are reduced.

Enhanced ability to adopt new technology

To benefit from new technology, IT organizations must constantly evaluate, install and integrate new hardware and software. They are faced with the challenges of training existing staff, retaining highly specialized personnel or attracting skilled engineers and technicians. By outsourcing, some of the burden of evaluating and implementing new technology is passed on to a third-party that specializes in the field and therefore has access to the best talent in the area with an advanced skills and certified expertise.

To learn more about our "Infrastructure Management Services", please click here.



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